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Shipping Cost

Shipping within the Contiguous United States is FREE for orders over $100.
Canada – Shipping to Canada starts at $100 per ebike. Due to larger shipping dimensions, the Rift, Prodigy, Gravel Roadster, and Cafe Cruiser require a $400 shipping fee. The Revv 1 is currently unavailable for direct shipment to Canada.
Customer is responsible for any potential additional charges based on Canadian customs.
Hawaii & Alaska – Shipping to Hawaii & Alaska starts at $400 per ebike, exclusions apply on Gravel Edition Roadster, Revv 1, Cafe Cruiser, Rift, and Prodigy models.
We CANNOT ship to P.O. boxes or overseas military addresses.

Shipping Method & Tracking

If the selected product is notated as In-Stock, we will ship your ebike within 1 business day and you will receive an email with your tracking information. Please use this number to track your shipment and have someone available during the delivery date to reduce the risk of package theft.


Service & Support

Seasoned Bike Mechanics Offer Expert Technical Support and Friendly Customer Service.

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1-Year Warranty*

Every Ride1Up ebike Comes With a Warranty Against Manufacturing Defects. *Terms Apply

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30-Day Returns*

We're Confident That You'll Be Thrilled! If Conditions Are Met, Send It Back For a Refund. *Terms and Model Exclusions Apply

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Free Shipping

On All Bikes to Contiguous 48 States. $100 Direct Shipping to Canada. Exclusions Apply.

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