Roadster v2 Belt (Non-Gravel Version)

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Rated 1 out of 5

Jacob S

June 1, 2023

My Roadster v2 has been great -- the belt, not so much. Much like a few other reviewers, mine also snapped after less than 150 miles.

(3) (0)

Rated 2 out of 5

Patrick

May 4, 2023

My belt also broke in less than 150 miles (I have already sent a message to your customer support team), but before that, the bike has been great.

(2) (0)

1. Greg O'Boyle

   Reviewer

   My belt broke after about 150 miles.

   Rated 1 out of 5

   4 months ago

   (1) (0)
   • Ride1UP

     Reviewer

     We are very sorry to hear that. If set to the proper tension the belt will last much longer. Our support team will reach out to you.

     4 months ago
2. Mark K.

   Verified owner

   As always, professional, kind and informing. Many thanks to your technical support team.

   Rated 5 out of 5

   4 months ago

   (0) (0)
3. John Doe

   Verified owner

   Belt drive is like a clockwork breaking after some 2800 and 3300 mi. Fortunately, I had a spare.
   Still, it lasts twice as long as a chain with little maintenance and no oily pants.
   A Carbon belt drive may last longer, but the price to pay would be 15% faster paddling with 62/22 for the gravel bike rather than 64/20. Maybe, ride1up thinks about a 70/22 Carbon option ?

   Rated 4 out of 5

   4 months ago

   (1) (1)
4. Jacob S

   Reviewer

   My Roadster v2 has been great — the belt, not so much. Much like a few other reviewers, mine also snapped after less than 150 miles.

   Reviews With Photos

   

   Rated 1 out of 5

   4 months ago

   (3) (0)
   • Ride1UP

     Reviewer

     We our sorry to see this. With proper belt tension (https://ride1up.com/support), the replacement will last much longer. Our support team will follow up with you to get this replaced.

     4 months ago
5. Patrick

   Reviewer

   My belt also broke in less than 150 miles (I have already sent a message to your customer support team), but before that, the bike has been great.

   Reviews With Photos

   

   Rated 2 out of 5

   5 months ago

   (2) (0)
   • Ride1UP

     Reviewer

     This is most commonly caused by excess belt tension. Our team will follow up with you to ensure you next belt gets thousands of miles.

     5 months ago
6. Vanja Jovanovic

   Verified owner

   My belt broke after 150 miles…

   Rated 1 out of 5

   7 months ago

   (2) (0)
   • Ride1UP

     Reviewer

     We are very sorry to hear that. In this scenario, please reach out to our support team and share some pictures:https://ride1up.com/contact. This may be covered under the 1 year warranty. We want to make sure your belt is not skipping and has proper tension to ensure that it lasts for thousands of miles. You can find more tips here: https://ride1up.freshdesk.com/a/solutions/articles/65000177315

     7 months ago

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