Comments on: Turris

By: Ride1Up

Ride1Up — Wed, 11 Oct 2023 16:35:42 +0000

In reply to Brian. Glad to hear you're enjoying the bike and sorry you experienced this infrequent issue. Out of box adjustments are needed in a small percentage of deliveries and a reason why we have our 30 labor warranty policy. Happy we were able to resolve this report and get you riding on your ebike!

By: Brian

Brian — Tue, 10 Oct 2023 19:50:35 +0000

Excellent, fun bike. I use it for just cruising around and getting some exercise. Fantastic value for the money. Love the pedal assist modes as well as having a throttle when you want it. This is my first eBike and so glad I chose this model. Wish it had some cage mounts on the down tube so you could use a bigger water bottle, but that’s a minor complaint. Took off one * as I had to get one of the brakes bled, as well as the spokes tightened on the rear wheel after just a couple of weeks. Was able to easily get the service done under warranty however (took it to a local bike shop, and Ride1Up reimbursed me; the communication and warranty service was excellent).

By: Ride1Up

Ride1Up — Tue, 10 Oct 2023 16:33:57 +0000

In reply to Christopher K.. Thanks for the feedback and noticing our value proposition! Happy you're having fun riding it.

By: Jacob G.

Jacob G. — Tue, 10 Oct 2023 00:48:29 +0000

I love this bike and I love the price! It’s definitely high quality and I’m very satisfied with it. My only complaint was in the assembly instructions, which as a non-bike mechanic, were blurry and unintuitive. I think they would be more effective if they were in the style of a piece of furniture, step-by-step.

By: Daniel D'Amico

Daniel D'Amico — Mon, 09 Oct 2023 21:30:51 +0000

easily assembled. rides great. my wife loves it

By: Christopher K.

Christopher K. — Mon, 09 Oct 2023 19:38:42 +0000

Excellent value and a really fun ride. The features on this bike cost 30-50% more from any other company.

By: Jaeden Jones

Jaeden Jones — Mon, 09 Oct 2023 08:14:52 +0000

Brakes gave out around 500 miles

By: Lisa

Lisa — Fri, 29 Sep 2023 20:35:51 +0000

Great bikes and great value. Just took them for an RV trip to Table Rock State Park for hiking. Park has serious inclines and declines on the roads within it and the bikes performed great. Handled every incline with minimal effort and the brakes worked great on the steep declines. Only slight negative so far is on my wifes Step Through the design has her immediately hitting the downward support bar on dismount because the seat is so close to it. Definitely could not utilize the bottle holders there. FYI those who may complain about the difficulty of assembly should not be trying to build anything. It was very straightforward and easy.

By: Linh Phan

Linh Phan — Mon, 25 Sep 2023 18:27:05 +0000

The bike came with few cosmetic scratches and dents so I was kind of disappointed, however, the great customer service literally solved the issue within 1 day. I got the parts replaced and $80 refund. Ride1Up does have one of the best customer service I ever seen (beside CostCo ^^).

The bike ride on the other hand is absolutely blast. I have put over 200 miles within just a month purchasing. The throttle is quick and responsive but definitely not super fast as the higher end models. The battery lasts long ( I went over 50 miles in one full charge). The front suspension is exceptional but the saddle is so stiff and super uncomfortable for long ride (I highly suggest install a different saddle). Overall, I am very satisfied with the bike, saving up some bucks so I can get a better, faster one next year.

By: Tonya

Tonya — Sat, 23 Sep 2023 23:53:01 +0000

Absolutely LOVE my Turris!!! I’m convinced that with all the premium parts that come standard like hydraulic disc brakes, a 750 watt motor and many other things, you simply cannot build a better bike for this price point! It’s a comfortable ride, and the pedal assist feels very very intuitive, unlike my husbands folding e-bike. I’m one happy biker!