Comments on: Roadster v2 Belt (Non-Gravel Version) https://ride1up.com/product/roadster-belt/ Best Value Electric Bike Tue, 10 Oct 2023 18:43:44 +0000 hourly 1 https://wordpress.org/?v=6.3.1 By: Ride1UP https://ride1up.com/product/roadster-belt/comment-page-2/#comment-541535 Thu, 08 Jun 2023 15:26:43 +0000 https://ride1up.com/?post_type=product&p=133317#comment-541535 In reply to Greg O’Boyle.

We are very sorry to hear that. If set to the proper tension the belt will last much longer. Our support team will reach out to you.

]]> By: Greg O'Boyle https://ride1up.com/product/roadster-belt/comment-page-2/#comment-541519 Thu, 08 Jun 2023 15:02:14 +0000 https://ride1up.com/?post_type=product&p=133317#comment-541519 My belt broke after about 150 miles.

]]> By: Mark K. https://ride1up.com/product/roadster-belt/#comment-590789 Mon, 05 Jun 2023 20:43:06 +0000 https://ride1up.com/?post_type=product&p=133317#comment-590789 As always, professional, kind and informing. Many thanks to your technical support team.

]]> By: John Doe https://ride1up.com/product/roadster-belt/#comment-538484 Sat, 03 Jun 2023 16:16:12 +0000 https://ride1up.com/?post_type=product&p=133317#comment-538484 Belt drive is like a clockwork breaking after some 2800 and 3300 mi. Fortunately, I had a spare.
Still, it lasts twice as long as a chain with little maintenance and no oily pants.
A Carbon belt drive may last longer, but the price to pay would be 15% faster paddling with 62/22 for the gravel bike rather than 64/20. Maybe, ride1up thinks about a 70/22 Carbon option ?

]]> By: Ride1UP https://ride1up.com/product/roadster-belt/#comment-537989 Fri, 02 Jun 2023 16:48:31 +0000 https://ride1up.com/?post_type=product&p=133317#comment-537989 In reply to Jacob S.

We our sorry to see this. With proper belt tension (https://ride1up.com/support), the replacement will last much longer. Our support team will follow up with you to get this replaced.

]]> By: Jacob S https://ride1up.com/product/roadster-belt/#comment-537819 Thu, 01 Jun 2023 23:41:24 +0000 https://ride1up.com/?post_type=product&p=133317#comment-537819 My Roadster v2 has been great — the belt, not so much. Much like a few other reviewers, mine also snapped after less than 150 miles.

]]> By: Ride1UP https://ride1up.com/product/roadster-belt/#comment-518096 Thu, 04 May 2023 17:01:26 +0000 https://ride1up.com/?post_type=product&p=133317#comment-518096 In reply to Patrick.

This is most commonly caused by excess belt tension. Our team will follow up with you to ensure you next belt gets thousands of miles.

]]> By: Patrick https://ride1up.com/product/roadster-belt/#comment-518065 Thu, 04 May 2023 16:22:44 +0000 https://ride1up.com/?post_type=product&p=133317#comment-518065 My belt also broke in less than 150 miles (I have already sent a message to your customer support team), but before that, the bike has been great.

]]> By: Ride1UP https://ride1up.com/product/roadster-belt/#comment-494711 Wed, 29 Mar 2023 17:56:28 +0000 https://ride1up.com/?post_type=product&p=133317#comment-494711 In reply to Vanja Jovanovic.

We are very sorry to hear that. In this scenario, please reach out to our support team and share some pictures:https://ride1up.com/contact. This may be covered under the 1 year warranty. We want to make sure your belt is not skipping and has proper tension to ensure that it lasts for thousands of miles. You can find more tips here: https://ride1up.freshdesk.com/a/solutions/articles/65000177315

]]> By: Vanja Jovanovic https://ride1up.com/product/roadster-belt/#comment-494344 Tue, 28 Mar 2023 21:33:50 +0000 https://ride1up.com/?post_type=product&p=133317#comment-494344 My belt broke after 150 miles…

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